Enhancesoft osTicket any version

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.

SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration profile functionality.

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

Session Fixation vulnerability in in function login in class.auth.php in osTicket through 1.16.2.

osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.

Cross-site Scripting (XSS) - Reflected in osticket/osticket

SQL injection vulnerability in include/class.staff.php in osTicket before 1.6 RC5 allows remote attackers to execute arbitrary SQL commands via the staff username parameter.

SQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users, with "Staff" permissions, to execute arbitrary SQL commands via the input parameter.

Directory traversal vulnerability in attachments.php in osTicket allows remote attackers to read arbitrary files via .. sequences in the file parameter.

PHP remote file inclusion vulnerability in open_form.php in osTicket allows remote attackers to execute arbitrary PHP code via a URL in the include_dir parameter.

Cross-site Scripting (XSS) - Stored in osticket/osticket

A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticated attackers to execute arbitrary SQL commands via the "keywords" and "topic_id" URL parameters combination.

A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket <=1.17.5 allows authenticated attackers to execute arbitrary SQL commands via the "keywords" and "topic_id" URL parameters combination.

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.

Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "order" parameter.

Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "sort" parameter.

Cross-site scripting (XSS) vulnerability in /ajax.php/form/help-topic in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "message" parameter.

osTicket before 1.14.3 allows XSS via a crafted filename to DraftAjaxAPI::_uploadInlineImage() in include/ajax.draft.php.

Cross Site Scripting (XSS) vulnerability in Enhancesoft osTicket before v1.12.6 via the queue-name parameter in include/class.queue.php.

Cross Site Scripting vulnerability in Enhancesoft osTicket before v1.12.6 via the queue-name parameter to include/ajax.search.php.

Cross Site Scripting vulnerability in the sanitize function in Enhancesoft osTicket 1.18.0 allows a remote attacker to escalate privileges via a crafted support ticket.

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

include/class.sla.php in osTicket before 1.14.2 allows XSS via the SLA Name.

A stored cross-site scripting (XSS) vulnerability in the component audit/class.audit.php of osTicket-plugins - Storage-FS before commit a7842d494889fd5533d13deb3c6a7789768795ae allows attackers to execute arbitrary web scripts or HTML via a crafted SVG file.

Cross-site Scripting (XSS) - Reflected in osticket/osticket

Cross-site Scripting (XSS) - Reflected in osticket/osticket

Cross-site Scripting (XSS) - Generic in osticket/osticket

osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.

Cross-site Scripting (XSS) - Stored in osticket/osticket

User enumeration vulnerability in /pwreset.php in osTicket v1.18.2 allows remote attackers to enumerate valid usernames registered in the platform.

Integer format vulnerability in the ticket number generator in Enhancesoft osTicket before 1.10.2 allows remote attackers to cause a denial-of-service (preventing the creation of new tickets) via a large number of digits in the ticket number format setting.

Cross-site Scripting (XSS) - Stored in osticket/osticket

Multiple cross-site scripting (XSS) vulnerabilities in osTicket before 1.9.2 allow remote attackers to inject arbitrary web script or HTML via the (1) Phone Number field to open.php or (2) Phone number field, (3) passwd1 field, (4) passwd2 field, or (5) do parameter to account.php.

Cross-site scripting (XSS) vulnerability in upload/scp/tickets.php in osTicket before 1.9.5 allows remote attackers to inject arbitrary web script or HTML via the status parameter in a search action.

Cross-site scripting (XSS) vulnerability in client.inc.php in osTicket before 1.9.5.1 allows remote attackers to inject arbitrary web script or HTML via the lang parameter.

Cross-site scripting (XSS) vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users to inject arbitrary web script or HTML via the f parameter, possibly related to an error message generated by scp/admin.php.