Zoho Corp ManageEngine ServiceDesk Plus

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10007 via an attachment to a request.

Zoho ManageEngine ServiceDesk Plus before 12003 allows authentication bypass in certain admin configurations.

Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges.

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

ManageEngine ServiceDesk Plus before 9312 contains an XML injection at add Configuration items CMDB API.

Incorrect Authorization

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 14204 and below and 143xx 14302 and below, ServiceDesk Plus MSP 14300 and below, SharePoint Manager Plus 4402 and below, and Support Center Plus 14300 and below are vulnerable to 2FA bypass via a few TOTP authenticators. Note: A valid pair of username and password is required to leverage this vulnerability.

Multiple Zoho ManageEngine products suffer from local privilege escalation due to improper permissions for the %SYSTEMDRIVE%\ManageEngine directory and its sub-folders. Moreover, the services associated with said products try to execute binaries such as sc.exe from the current directory upon system start. This will effectively allow non-privileged users to escalate privileges to NT AUTHORITY\SYSTEM. This affects Desktop Central 10.0.380, EventLog Analyzer 12.0.2, ServiceDesk Plus 10.0.0, SupportCenter Plus 8.1, O365 Manager Plus 4.0, Mobile Device Manager Plus 9.0.0, Patch Connect Plus 9.0.0, Vulnerability Manager Plus 9.0.0, Patch Manager Plus 9.0.0, OpManager 12.3, NetFlow Analyzer 11.0, OpUtils 11.0, Network Configuration Manager 11.0, FireWall 12.0, Key Manager Plus 5.6, Password Manager Pro 9.9, Analytics Plus 1.0, and Browser Security Plus.

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Zoho ManageEngine ServiceDesk Plus 10 before 10509 allows unauthenticated sensitive information leakage during Fail Over Service (FOS) replication, aka SD-79989.

Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.

Zoho ManageEngine ServiceDesk Plus MSP before 10521 allows an attacker to access internal data.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

ManageEngine ServiceDesk Plus before 9314 contains a local file inclusion vulnerability in the defModule parameter in DefaultConfigDef.do and AssetDefaultConfigDef.do.

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.

Stored XSS

Stored XSS

Insufficient output sanitization in ManageEngine ServiceDesk Plus before version 11200 and ManageEngine AssetExplorer before version 6800 allows a remote, unauthenticated attacker to conduct persistent cross-site scripting (XSS) attacks by uploading a crafted XML asset file.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.

Default installations of Zoho ManageEngine ServiceDesk Plus 10.0 before 10500 are vulnerable to XSS injected by a workstation local administrator. Using the installed program names of the computer as a vector, the local administrator can execute code on the Manage Engine ServiceDesk administrator side. At "Asset Home > Server > <workstation> > software" the administrator of ManageEngine can control what software is installed on the workstation. This table shows all the installed program names in the Software column. In this field, a remote attacker can inject malicious code in order to execute it when the ManageEngine administrator visualizes this page.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the PurchaseRequest.do serviceRequestId parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SearchN.do userConfigID parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SolutionSearch.do searchText parameter.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SiteLookup.do search field.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SearchN.do search field.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via the comment field when changing the credentials in the Assets.

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via PO in the purchase component.

An issue was discovered in the Purchase component of Zoho ManageEngine ServiceDesk Plus. There is XSS via the SearchN.do search field, a different vulnerability than CVE-2019-12189.

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 10.5. There is XSS via the WorkOrder.do search field.

In Zoho ManageEngine ServiceDesk Plus before 9403, an XSS issue allows an attacker to run arbitrary JavaScript via a /api/request/?OPERATION_NAME= URI, aka SD-69139.

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.