Zoho Corp ManageEngine SupportCenter Plus 11.0

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules.

In Zoho ManageEngine SupportCenter Plus before 11023, V3 API requests are vulnerable to authentication bypass. (An API request may, in effect, be executed with the credentials of a user who authenticated in the past.)

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege escalation. This allows users to obtain sensitive data during an exportMickeyList export of requests from the list view.

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to an SSRF attack in ActionExecutor.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Accounts module.

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Products module.

Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.

Zoho ManageEngine SupportCenter Plus before 11020 allows Stored XSS in the request history.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Zoho ManageEngine SupportCenter Plus through 11024 allows low-privileged users to view the organization users list.