Shipping & Delivery Policy

Last updated: 27 October 2026

1. Nothing is shipped

ThreatFusionAI™ is an online threat intelligence service operated by Craw Cyber Security Private Limited, New Delhi, India. Plans are delivered digitally, as access on your ThreatFusionAI™ account, through the website and the API. There are no physical goods and no shipping charges.

2. When your plan is active

  • A paid plan is switched on as soon as the payment is confirmed, usually within a minute. You will see it on Billing & plan, and the new limits apply to the website and your API key at once.
  • The invoice or receipt is emailed to the billing address of your account and can be downloaded from Billing & plan.
  • The service is available worldwide, wherever the website can be reached.

3. If your plan is not active

If a payment has gone through but your plan is not active within one hour (a bank can delay a confirmation), write to support@threatfusionai.com or call +91 951-380-5401 with the payment details. We will switch the plan on, or refund the payment in full, as described in our Cancellation & Refund Policy.

4. Contact

Craw Cyber Security Private Limited, Plot 4, Lane 2, Kehar Singh Estate, Westend Marg, Saidulajab, New Delhi 110030, India · support@threatfusionai.com · Contact page.