Zoho Corp ManageEngine SupportCenter Plus

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

OS Command injection vulnerability in Support Center Plus 11 via Executor in Action when creating new schedules.

In Zoho ManageEngine SupportCenter Plus before 11023, V3 API requests are vulnerable to authentication bypass. (An API request may, in effect, be executed with the credentials of a user who authenticated in the past.)

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege escalation. This allows users to obtain sensitive data during an exportMickeyList export of requests from the list view.

Incorrect Authorization

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 14204 and below and 143xx 14302 and below, ServiceDesk Plus MSP 14300 and below, SharePoint Manager Plus 4402 and below, and Support Center Plus 14300 and below are vulnerable to 2FA bypass via a few TOTP authenticators. Note: A valid pair of username and password is required to leverage this vulnerability.

Multiple Zoho ManageEngine products suffer from local privilege escalation due to improper permissions for the %SYSTEMDRIVE%\ManageEngine directory and its sub-folders. Moreover, the services associated with said products try to execute binaries such as sc.exe from the current directory upon system start. This will effectively allow non-privileged users to escalate privileges to NT AUTHORITY\SYSTEM. This affects Desktop Central 10.0.380, EventLog Analyzer 12.0.2, ServiceDesk Plus 10.0.0, SupportCenter Plus 8.1, O365 Manager Plus 4.0, Mobile Device Manager Plus 9.0.0, Patch Connect Plus 9.0.0, Vulnerability Manager Plus 9.0.0, Patch Manager Plus 9.0.0, OpManager 12.3, NetFlow Analyzer 11.0, OpUtils 11.0, Network Configuration Manager 11.0, FireWall 12.0, Key Manager Plus 5.6, Password Manager Pro 9.9, Analytics Plus 1.0, and Browser Security Plus.

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to an SSRF attack in ActionExecutor.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Local File Inclusion

Stored XSS

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Accounts module.

In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.

Zoho ManageEngine SupportCenter Plus before 11016 is vulnerable to Reflected XSS in the Products module.

Directory traversal vulnerability in Zoho ManageEngine SupportCenter Plus 7.90 allows remote authenticated users to write to arbitrary files via a .. (dot dot) in the component parameter in the Request component to workorder/Attachment.jsp.

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.

Zoho ManageEngine SupportCenter Plus before 11020 allows Stored XSS in the request history.

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Multiple cross-site scripting (XSS) vulnerabilities in Zoho ManageEngine SupportCenter Plus 7.9 before hotfix 7941 allow remote attackers to inject arbitrary web script or HTML via the (1) fromCustomer, (2) username, or (3) password parameter to HomePage.do.

Multiple cross-site scripting (XSS) vulnerabilities in Zoho ManageEngine SupportCenter Plus 7.90 allow remote authenticated users to inject arbitrary web script or HTML via the (1) query parameter in the run_query_editor_query module to CustomReportHandler.do, (2) compAcct parameter to jsp/ResetADPwd.jsp, or (3) redirectTo parameter to jsp/CacheScreenWidth.jsp.

Zoho ManageEngine SupportCenter Plus through 11024 allows low-privileged users to view the organization users list.

Stored XSS Vulnerability